Starbucks · Alshaya Group
Operated by Alshaya Group in Türkiye and four CIS markets
LiveMigrated from a legacy solution provider
The app. The customer platform. Everything behind it.
The customer app, CRM, loyalty, backend and infrastructure in one platform, rolled out from Türkiye to four more markets on the same backbone.
- Markets
- Türkiye · Azerbaijan · Georgia · Kazakhstan · Uzbekistan
- Channels
- App · Web · In-store loyalty
- Industry
- QSR · Coffee · F&B
- Holding group
- Alshaya Group
Starbucks in Türkiye needed a platform several parties could build on at once, designed to scale from day one. The same backbone now runs Azerbaijan, Georgia, Kazakhstan and Uzbekistan, each with its own payment partners and store systems.
What Retter built
One backbone, five markets.
- Millions
- transactions a month
- 1,000+
- stores on loyalty
- 5
- markets, one backbone