Marketplace & Omnichannel

One customer. Every channel. Zero seams.

Your web store, app, and shops work as one. Proven with Gratis and Lululemon.

Gratis · Lululemon

Most retail breaks between channels. The store doesn't know what the app promised. The customer feels like three different people to the same brand.

Our AI fixes that. One brain watches stock, orders, and customers across every channel, and acts on what it sees.

For Gratis and Lululemon, commerce finally behaves like one system, because underneath it is one.

The hard parts

What breaks — and how we fix it.

Challenge

Every channel has its own stock count

How we solve it

The AI keeps one live count across stores, warehouses, and marketplaces.

Challenge

Customers look different in app, web, and store

How we solve it

One profile everywhere. The app offer works at the till. The store return finishes in the app.

Challenge

Delivery rules can't keep up

How we solve it

The AI picks the best route for each order: from store, warehouse, or pickup.

Challenge

Every new channel is a new project

How we solve it

New channels plug into the same backbone. Weeks to launch, not quarters.

20M+
consumers served
10+
countries
100+
third-party integrations

Solutions

What we bring to this industry

Agentic E-CommerceA store that never sleeps — selling, supporting, and fulfilling 24/7.Agentic Backend SystemsAI that runs your operations, so your team doesn't have to.Agentic Loyalty & EngagementLoyalty that knows every customer, in every market.

Case study · Gratis

Omnichannel beauty retail, unified on one platform

Turkey's leading personal-care retailer runs web, app, and store on one platform.

Unified
Channels
National
Scale
Serverless
Platform
Read the story

FAQ

Common questions

We already have a store platform. Where do you fit?+
On top. We connect what you already run. Nothing gets ripped out to start.
How do you launch a new channel fast?+
The backbone already has 100+ integrations. New channels reuse it, so launches take weeks.
How does a project start?+
A 1–2 week discovery, then a first build, live in 6–8 weeks.
Who runs omnichannel retail on this?+
Gratis, Turkey’s leading personal-care retailer, migrated live in under 5 months with zero disruption. MMI runs every brand and storefront on one backend.
How do you unify customer identity across channels?+
One profile everywhere. The offer shown in the app is honored at the till, and the return started in-store finishes in the app.

Let's build something
exceptional.

One AI upgrade or a full platform — it starts with a conversation.

Start a Conversation
Or email us at hello@retter.io