Online and store information drift apart.
Define the authoritative sources for stock, price and customer records, then build connections with clear update and exception behavior.
Bring stores, digital channels and business systems together, with practical experience in retail, marketplaces and omnichannel operations.
Discuss your next projectRetail software connects what a customer sees with the information and processes behind a purchase. A product, price, order or return may move between online, in-store and back-office systems. A useful digital experience depends on those connections being understandable and consistent.
Retter builds customer applications, commerce platforms and internal tools, and modernizes the systems already in place. Our retail experience helps shape the details, from the weekly release cadence and audit-driven backoffice work we run for Gratis to the hybrid on-premises and cloud backend behind Unifree’s duty-free limits. A new build or an iteration can start from a simple brief, whether the need is a full platform or one operational improvement.
Define the authoritative sources for stock, price and customer records, then build connections with clear update and exception behavior.
Map how order status, payments, inventory and rewards change so teams can follow the transaction across channels.
Build onboarding, listing approval and operational tools around the marketplace model, with explicit responsibilities and permissions.
A retailer with stores, a direct-to-consumer brand and a marketplace may share a checkout pattern but have different operating needs. We begin with channels, users and the order lifecycle, then identify how catalog, payment, fulfillment and customer-service systems interact.
The first release might improve an account experience, expose loyalty in a new channel, connect order information or give staff a better tool. A larger commerce build can follow the same approach in stages. The scope is driven by the business problem and the systems already working well.
Changes to commerce affect more than the storefront. Customer identity, promotions, consent, stock and returns each have owners and rules. Retter works with those teams to agree how information moves and what a successful change looks like before rollout.
AI can support product discovery, staff assistance or reporting when the underlying information is suitable. We define what it can access, which changes it can propose and when a person must review. The result should make work easier while remaining traceable to the data and decisions behind it.
Customer story · MMI
One backend powering every MMI brand — Most Admired E-Commerce Retailer, RetailME 2025.
Read the MMI storyPublished results from the MMI engagement. These figures describe that project; a new project has its own scope and success criteria.
Make browsing, buying and getting an order easy.
Give customers a reason to come back, wherever they shop.
Keep information up to date and stop doing the same job twice.
Ask a question. See the numbers and how they were worked out.
Yes. The integration scope depends on the available POS, commerce, customer and inventory interfaces. We establish data ownership and transaction flows with the teams responsible for each system.
Yes. Seller onboarding, product approval, order workflows and supporting tools can be part of a marketplace engagement. We scope them around the commercial and operating model.
No. An integration, staff application or focused workflow may address the need. We assess the existing platform and agree whether extending or replacing a component is appropriate.
Tell us what you want your customers or team to be able to do. We’ll help you build it, launch it and keep it working.

Retter Assistant
Ready when you are