QSR & Food & Beverage

The platform behind the world's favorite cups.

Mobile ordering, personal loyalty, and busy quiet hours. Proven with Starbucks, Paul, and Costa.

Starbucks · Paul · Costa

In coffee and food, the app is the business. Ordering must be effortless, and every member should feel known.

Our AI times each order so it's ready on arrival, and picks the offer that brings each member back.

This is our home turf. We run Starbucks loyalty in three countries, Paul in nine, and work with Costa. 100,000+ transactions a day.

The hard parts

What breaks — and how we fix it.

Challenge

The morning rush overwhelms apps and stores

How we solve it

The platform scales itself, and the AI paces orders so promises hold.

Challenge

Loyalty blasts treat a million members as one

How we solve it

The AI picks offer, timing, and channel per member, inside budgets you set.

Challenge

Quiet hours, empty seats

How we solve it

The AI sends the right members the right offer to fill them.

Challenge

Menus, currencies, and partners differ by country

How we solve it

One brain, local execution. It runs Starbucks in 3 countries and Paul in 9.

Millions
of loyalty members
3
countries — Starbucks platform
9
countries — Paul platform

Solutions

What we bring to this industry

Agentic Loyalty & EngagementLoyalty that knows every customer, in every market.Agentic E-CommerceA store that never sleeps — selling, supporting, and fulfilling 24/7.Agentic Reporting & AnalyticsAsk your business anything, in plain words.

Case study · Starbucks

Unified loyalty platform across 3 countries

Loyalty, ordering, and engagement in three countries. One platform, millions of members.

3
Countries
Millions
Members
Unified
Systems
Read the story

FAQ

Common questions

Can you connect to our store systems?+
Yes. Tills, kitchen screens, and store systems are standard. 100+ integrations so far.
We have an app. Do we have to rebuild it?+
Usually no. The AI connects behind your app through APIs. If the app is the problem, we rebuild it in weeks.
How do you prove loyalty ROI?+
Every offer is a measured test with a control group. You see the extra revenue per campaign and per member.
Which F&B brands run on your platform?+
Starbucks loyalty in 3 countries, PAUL in 9, and work with Costa. 100,000+ transactions a day, zero downtime.
Can it survive the morning rush?+
Yes. The serverless platform scales itself through the spike, and ordering is paced against store capacity so promises hold.

Let's build something
exceptional.

One AI upgrade or a full platform — it starts with a conversation.

Start a Conversation
Or email us at hello@retter.io